Overview of the Program

Welcome to our Microsoft Outlook Beginner Course! This course is designed to introduce you to the essential features and functionalities of Microsoft Outlook. Whether you're new to email management or looking to enhance your productivity, this course will cover the basics of sending and receiving emails, managing your calendar, organizing contacts, and tracking tasks. Join us as we embark on a journey to unlock the full potential of Microsoft Outlook for effective communication and time management.

Delivery Method

The training sessions are conducted in a face-to-face format at our educational facility located in Ealing. These sessions are led by Microsoft-certified experts who possess substantial experience in instructing students on MS Office applications.

Topics Covered in the Beginner Microsoft PowerPoint Course

• Navigating the Email Environment
• Managing Panes and Folders:
Learn to customize and organize the Outlook interface by managing panes and folders, ensuring efficient access to email and other Outlook features.
• Creating and Sending Messages:
Master the process of composing and sending email messages, including formatting text, adding attachments, and selecting recipients.
• Managing Text in Messages:
Explore techniques for editing and formatting text within email messages, enabling clear and professional communication.
• Using Recipients from Address Book:
Learn to access and utilize contacts from your address book when composing email messages, streamlining the process of addressing emails.
• Attaching Files to Messages:
Discover methods for attaching files to email messages, facilitating the sharing of documents, photos, and other files with recipients.
• Managing Attachments in Received Messages:
Learn how to handle attachments in received email messages, including viewing, saving, and removing attachments as needed.
• Replying, Forwarding, Printing, and Deleting Messages:
Explore essential email management tasks, including replying to, forwarding, printing, and deleting messages, ensuring effective communication and organization.

• Utilising Calendar and Contacts
• Using Reminders Window:
Learn to set and manage reminders for important events and tasks using the Reminders window in Outlook.
• Creating Tasks and Notes:
Explore the creation and management of tasks and notes within Outlook, enabling effective organization and prioritization of activities.
• Managing Categories:
Learn to categorize and organize email messages, calendar events, contacts, and tasks using categories for improved visibility and organization.
• Utilising Help:
Discover how to access and utilize Outlook's Help feature to troubleshoot issues, learn new features, and enhance your proficiency with the application.
• Managing Mail While Absent:
Explore techniques for managing email while away from the office, including setting up automatic replies and delegating email access to others.
• Adding a Signature to Messages:
Learn to create and customize email signatures to add a professional touch to your outgoing messages.

• Calendar Management
• Creating Appointments or Events:
Master the process of creating appointments and events in the Outlook calendar, ensuring effective scheduling and time management.
• Recurrent Appointments or Events:
Explore how to create recurring appointments and events in the Outlook calendar, saving time and ensuring consistency in scheduling.
• Customising the Calendar:
Learn to customize the Outlook calendar to suit your preferences, including adjusting views, colors, and other settings.
• Printing Calendar and Calendar Items:
Discover methods for printing the Outlook calendar and individual calendar items, enabling offline access to schedule information.
• Personalising Print Styles:
Explore options for personalizing print styles in Outlook, including adjusting fonts, layouts, and other formatting options for printed materials.

• Managing Contacts
• Contact Groups:
Learn to create and manage contact groups in Outlook, enabling efficient communication with multiple contacts.
• Sorting and Grouping Contacts:
Explore techniques for sorting and grouping contacts in Outlook for improved organization and accessibility.
• Personalising Print Styles:
Explore options for personalizing print styles in Outlook, including adjusting fonts, layouts, and other formatting options for printed materials.

• Task and Note Management
• Managing Tasks and Notes:
Discover how to create, prioritize, and track tasks and notes within Outlook, ensuring efficient task management and organization.
• Sending Contacts by Email:
Learn to share contact information with others by sending contacts via email directly from Outlook.
• Customising Views and Ribbon:
Explore options for customizing views and the ribbon interface in Outlook to tailor the user experience to your preferences and workflow.

• Journaling
• Recording Items in the Journal:
Discover how to use the Outlook Journal feature to automatically record interactions and activities for easy reference and tracking.
• Best Practices with Email Applications:
Learn best practices for using Outlook and managing email effectively, including tips for organization, communication, and productivity enhancement.

This Microsoft Outlook Beginner Course provides a comprehensive introduction to email management, equipping participants with the essential skills needed to navigate and utilise Microsoft Outlook effectively for communication and time management.

Study Options

Choose the number of days per week you wish to study (lessons are 3 hours per day for all options):

• 5 days per week
• 3 days per week
• 2 days per week

Dates and Duration

The course is flexible. You can start on any Monday and study for as many weeks as you wish. We however recommend a minimum of 3 to 6 months to see a marked improvement in proficiency.

Requirements

The beginner’s level of this course can be started with no previous qualifications. You can choose to move on to our Microsoft Outlook Intermediate Course if you find the beginner level too easy.

Course Benefits

• A training program designed and delivered by qualified and experienced Microsoft Application professionals
• A Certificate of Achievement on successful completion
• Blended learning environment
• Flexible study options

Overview of the Program

Welcome to our Microsoft Outlook Intermediate Course! This course is designed for individuals who have a basic understanding of Outlook and are ready to delve deeper into its features to enhance their proficiency. We will cover intermediate-level topics, including advanced email management techniques, in-depth calendar and task management, customization of Outlook settings, and efficient use of contacts. Join us as we explore the next level of Outlook functionality, providing you with the skills needed for more effective communication, organization, and time management.

Delivery Method

The training sessions are conducted in a face-to-face format at our educational facility located in Ealing. These sessions are led by Microsoft-certified experts who possess substantial experience in instructing students on MS Office applications.

Topics Covered in the Intermediate Microsoft Outlook Course

• Organizing and Managing Email Messages::
• Sort, Group, and Filter Messages:
Learn advanced techniques to sort, group, and filter email messages for efficient organisation and quick retrieval.
• Manage and Search Folders:
Discover how to effectively manage and search through folders, ensuring a streamlined approach to email organization.
• Use Rules for Automated Message Management:
Explore the utilisation of rules to automate the management of incoming messages, enhancing efficiency in email processing.
• Create Templates (Forms) for Consistency:
Master the creation of templates or forms to maintain consistency in your outgoing messages, ensuring a professional and standardized approach.
• Manage Outgoing Messages:
Learn advanced methods for organizing and managing outgoing messages, including tracking options and follow-up flags for better communication.
• Utilising Advanced Message Tracking Options:
Explore options for tracking and managing messages, including follow-up flags, to stay on top of your communication tasks effectively.

• Organizing and Managing Meetings::
• Organize and Manage Meetings Efficiently:
Discover advanced techniques for organizing and managing meetings within Outlook, ensuring seamless collaboration and coordination.
• Publish Calendars for Improved Visibility:
Learn to publish calendars for better visibility and coordination with colleagues, facilitating efficient scheduling.
• Utilising Quick Steps for Efficiency:
Explore the use of Quick Steps to perform multiple actions with a single click, enhancing efficiency in email management.
• Recall and Resend Messages:
Master the ability to recall and resend messages, correcting errors or ensuring important information is properly communicated.
• Electronic Business Cards for Professional Communication
Explore the use of electronic business cards for professional communication, ensuring consistency in contact information.
• Managing Conversation View:
Learn to efficiently manage conversation view to organize and track related email threads for improved communication.
• Configuring General Email Options:
Explore and manage general email options within Outlook to customize your email environment according to your preferences.

• Internet Security and Viruses:
• Understanding Internet Security:
Gain insights into internet security considerations within Outlook to protect against potential threats.
• Protecting Against Viruses:
Learn about virus protection measures within Outlook to safeguard your email communication and data.
• Outlook on the Web (OWA):
Explore the features and functionalities of Outlook on the Web (OWA), providing flexibility and accessibility to your Outlook experience from various devices and locations.

This Microsoft Outlook Intermediate Course will equip you with the skills to efficiently organize and manage your email communication, enhance collaboration through advanced meeting management, and leverage various features to streamline your Outlook experience.

Study Options

Choose the number of days per week you wish to study (lessons are 3 hours per day for all options):

• 5 days per week
• 3 days per week
• 2 days per week

Dates and Duration

The course is flexible. You can start on any Monday and study for as many weeks as you wish. We however recommend a minimum of 3 to 6 months to gain see a marked improvement in proficiency.

Requirements

Enrollment in the intermediate level of this course does not require any prior qualifications. However, it is essential to possess a foundational understanding of Excel at the beginner level. If you lack this skill level, we recommend taking the Beginner Outlook Course to acquire the necessary proficiency.

Course Benefits

By completing the Microsoft Outlook Intermediate course, you'll gain the following advantages:

• Certificate of Achievement:
Receive an official Certificate of Achievement upon course completion, attesting to your proficiency in Microsoft Outlook at the intermediate level.

• CV Enhancement:
Bolster your CV with a recognized qualification, making you a more appealing candidate to prospective employers.

• Career Advancement:
Position yourself as a stronger contender in the job market and interviews by showcasing your intermediate-level Outlook skills.

• Boosted Confidence:
Develop confidence in your Outlook abilities, allowing you to handle tasks with assurance and proficiency.

• Enhanced Efficiency:
Acquire the skills to navigate Outlook swiftly, resulting in increased productivity.

• Professional Competence:
Attain a user-friendly command of the software, equipping you with the tools to excel in your professional endeavors.

Completing this course equips you with a valuable skill set that not only enhances your CV but also empowers you to effectively utilise Microsoft Outlook for personal and professional tasks.

Overview of the Program

Welcome to our Microsoft Outlook Advanced Course! This comprehensive program is tailored for individuals seeking an in-depth understanding of advanced features within Outlook. Designed for those already familiar with the basics and intermediate functionalities, this course will delve into advanced email management strategies, intricate calendar and task coordination, automation through advanced rules, and effective use of Outlook in a collaborative business environment. Join us on this journey to elevate your Outlook proficiency, enabling you to maximize productivity, streamline communication, and manage complex tasks with ease.

Delivery Method

The training sessions are conducted in a face-to-face format at our educational facility located in Ealing. These sessions are led by Microsoft-certified experts who possess substantial experience in instructing students on MS Office applications.

Topics Covered in the Advanced Microsoft Outlook Course

• Advanced Email Management
• Archive Messages for Efficient Storage:
Explore advanced techniques for archiving messages, ensuring efficient storage and retrieval of historical emails.
• Optimising Mailbox Size:
Learn strategies to optimize the size of your mailbox, including effective management of attachments and mailbox settings.
• Export and Import Folders for Data Management:
Master the art of exporting and importing folders, facilitating seamless data management within Outlook.
• Managing Data Files Effectively:
Explore advanced methods for managing data files, ensuring optimal performance and organization of Outlook data.

• Automation Through Advanced Rules
• Advanced Rule Creation and Management:
Delve into the creation and management of advanced rules, automating complex tasks for streamlined email management.
• Dealing with Spam Effectively:
Learn advanced techniques for dealing with spam, enhancing your ability to filter and manage unwanted emails.

• Collaborative Features
• Share Folders for Enhanced Collaboration:
Explore advanced folder-sharing features, facilitating enhanced collaboration and coordination within a team.
• Group and Share Calendars:
Learn to create and manage calendar groups, facilitating collaborative scheduling and coordination among team members.

• Calendar Management
• Create and Manage Calendar Rules:
Master the creation and management of advanced rules for calendars, ensuring efficient scheduling and coordination.
• Effective Junk E-mail Management:
Explore advanced strategies for managing junk e-mail, enhancing your ability to filter and control unwanted communications.
• Outlook on the Web (OWA) Advanced Features:
Discover advanced features and functionalities of Outlook on the Web (OWA), providing flexibility and accessibility to your Outlook experience across various devices and platforms.

This Microsoft Outlook Advanced Course will empower you with the skills to streamline your email communication, optimize data management, and leverage advanced features for efficient collaboration and coordination within a professional setting.

Study Options

Choose the number of days per week you wish to study (lessons are 3 hours per day for all options):

• 5 days per week
• 3 days per week
• 2 days per week

Dates and Duration

The course is flexible. You can start on any Monday and study for as many weeks as you wish. We however recommend a minimum of 3 to 6 months to see a marked improvement in proficiency.

Requirements

To enroll in the Advanced Microsoft Access Course, it is essential to possess an Intermediate level of proficiency in MS Access. If you currently lack this skill level, we recommend considering enrollment in the Intermediate Microsoft Outlook Course to acquire the necessary expertise before progressing to the advanced level.

Course Benefits

Completing the Advanced Microsoft Outlook Course offers a multitude of advantages:

• Certificate of Achievement:
Attain an official Certificate of Achievement at the Advanced level, validating your advanced proficiency in Microsoft Outlook.

• CV Enhancement:
Elevate your CV with a recognized qualification, bolstering your appeal to potential employers.

• Career Advancement:
Sharpen your competitive edge in the job market and interviews by showcasing your advanced Outlook skills.

• Enhanced Confidence:
Develop a strong sense of confidence in your ability to navigate and utilise Outlook's advanced features.

• Increased Efficiency:
Acquire the skills to swiftly perform tasks, boosting your productivity.

• Professional Competence:
Gain a user-friendly mastery of the software, making you a proficient and effective professional.

By completing this course, you will not only solidify your Outlook skills but also set yourself apart as an advanced user, well-equipped to excel in various professional scenarios.